Nova James
Raven
Raven
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Jewellery Care
Your Nova James jewellery is designed for everyday wear. Crafted from premium stainless steel with gold PVD plating, every piece is waterproof, tarnish resistant and hypoallergenic, so you can wear it with confidence.
To help keep your jewellery looking its best for years to come, we recommend:
- Store your jewellery in your Nova James pouch in a dry place when not in use.
- Avoid prolonged contact with perfumes and harsh cleaning chemicals
- Gently wipe your jewellery with a soft jewellery cloth whenever needed to remove oils and residue
- Remove jewellery before heavy exercise or activities that may damage jewellery
With a little care, your Nova James pieces will continue to shine and remain favourites in your collection.
Shipping
We aim to pack and dispatch all orders within 24 business hours (excluding weekends and public holidays).
Once your order has been packed, you'll receive a tracking number via email so you can follow your parcel every step of the way.
We ship all New Zealand orders using NZ Post's tracked signature service.
New Zealand
- Urban (1–3 business days) $10
- Rural (3–6 business days) $10
- Free shipping on orders over $100
Australia
- Standard Shipping (5–7 business days) $25
- Free shipping on orders over $150
Shipping costs and delivery estimates are subject to change. For full details, please see our Shipping Policy here
Returns and Exchanges
Please note: Sale items are final sale and cannot be returned or exchanged unless faulty.
For full details, please see our Warranty Policy here
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